Terms & conditions
General terms and conditions of business
The following body is responsible for matters relating to the General Data Protection Regulation (GDPR) and other data protection laws within the European Union:
Gialova SUNSET VILLA
Johann Cenker
Gialova
240 01, Pylos, Messenia
Greece
Phone: +43 6641126761
E-mail: sophie@gialovasunsetvilla.com
As the controller, we are committed to ensuring the protection and confidentiality of your personal data in accordance with applicable data protection laws. These Terms and Conditions describe the terms and conditions of use and guidelines governing your interaction with our website and services. Please read these terms carefully before using our website or services. If you have any questions or concerns, please contact us using the contact details provided.
Booking process
By booking accommodation through our website, you agree to the terms and conditions listed below. Bookings can be made online through our booking platform. A deposit or prepayment is required to secure your booking.
Payment terms
Payment can currently be made via bank transfer. The total amount must be paid according to the terms and conditions specified during the booking process. Additional fees may apply for certain payment methods.
Cancellation policy
Cancellations within 30 days of arrival may be subject to a cancellation fee. The specific cancellation policy for your booking will be explained during the booking process.
Check-in and check-out procedures
Check-in is possible from 3:00 PM, and check-out is by 10:00 AM. Early check-in or late check-out is possible upon request and subject to availability.
Accommodation details
Our accommodations are described in detail on our website, including amenities, maximum occupancy, and any applicable rules and restrictions. Please report any discrepancies or problems to us immediately.
Deposit
A security deposit may be required upon check-in to cover any damages or incidental charges. This deposit will be refunded upon check-out, provided no damages or losses occur during your stay.
House rules
Our guests are expected to comply with our house rules, including noise restrictions, smoking bans, and pet policies. Failure to comply may result in additional charges or eviction from the property.
Disclaimer
We are not liable for any damage, loss, or injury that occurs during your stay, including, but not limited to, accidents, theft, or natural disasters. Parents are responsible for their children. Parents are responsible for ensuring their children's safety.
